HCL Touch, previously known as Digicare, services will be offered to customers in over 4,000 towns across India
HCL Infosystems has announced HCL Touch, a 24x7 customer support service for its leaptop customers. A user will now be able to call the universal customer care number for any leaptop-related issue in 11 regional languages, in addition to English and Hindi.
HCL Touch, previously known as Digicare, incorporates support for network, email, peripherals, hardware configuration, fortressing, and tracking services. The customer service is also enhanced with initiatives like SMS request, pick and drop facility, and On-Site direct company service.
HCL Touch services will be offered to customers in over 4,000 towns across India through 14 remote support centers, 505 service offices, 390 warehouses, and 150 repair centers.
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