Sued for overlooking the console scratching game discs problem
As per an unsealed document in a Washington lawsuit filed last week at Seattle, Microsoft was aware about Xbox 360 damaging game discs before it was introduced in November 2005.
The Seattle Report mentioned that an unsealed motion cited quotes from (currently sealed) document in which Microsoft employees claimed of having knowledge about the console problem before it was launched.
The document also quotes Microsoft Program Manager Hiroo Umeno, who discovered the disc scratching issue - that occurs when the console is moved while playing game - in September or October 2005.
Microsoft had three solutions for solving that issue: increase disc holder's magnetic field, install "bumpers" and reducing disc rotation speed. The solutions were rejected on grounds that it may interrupt disc loading mechanism, reducing disc rotation speed would increase game load time, and finally adding bumpers shot up the cost ($35-$75 millions).
Microsoft found a fourth option a warning was added to Xbox 360 manual, which was labeled on the game disc as well.
The Xbox 360 might now look like a half-cooked meal, following this disc damage and Red Ring of Death (RRoD) issues. Hopefully, the new updates in the Jasper based Xbox 360 doesn't reveal any major hardware failures to add to Microsoft's woes.