• Long Due Relief For SMS Tariff, Call Drop Issues

    Long Due Relief For SMS Tariff, Call Drop Issues

    Techtree News Staff, Dec 15, 2008 1346 hrs IST

    TRAI chairman has notified telecom operators that there will be government intervention in case SMS tariff and call drop issues are not dealt with expeditiously

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Your woes concerning high SMS tariff as well as frequent call drops on your mobile phone should be addressed in the near future.

To safeguard consumer interest, the Telecom Regulatory Authority of India (TRAI) had requested telecom operators in India, almost a year ago, to bring down SMS tariff as well as fix the call drop issue that has been recurring on mobile phones.

Even after continual requests to the telecom operators for almost a year now, the issue is still pending. Now, TRAI chairman Nripendra Misra has notified telecom operators that there will be government intervention in case the issues are not dealt with expeditiously.

Misra said, "If telcos do not act, we will float a consultation paper soon in this regard."

We all have experienced call drops; their frequency has been increasing. The subscriber is the loser when this happens as he has to pay for the entire minute.

To address this issue, the government is pushing for the "pay-per-use" plan, which means, a second-based pulse system for calculating mobile bills. The implementation of such a plan should bring down a subscriber's bill amount.


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Discussion Board
(4) Comments
Sumit Gindoria
,New Delhi, on Feb 13, 2010 05:40 PM
sir, i am a user of reliance gsm service with no. 8010095120 of Delhi. i want to say that i am having too much problem with this service as quality of voice,network and call drop problem is very frequent. i have consulted to my customer care several times but they don't give any answer. hoping for any positive reply from your side your faithfully Sumit Gindoria 8010095120
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nitin
,delhi, on Jul 21, 2009 07:35 PM
if it will be done consumers will get a lots of benifits of cost cover per call as all the call made are not a minute and sudden call drop will also be covered..............
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suvodeep
,kolkata, on Feb 06, 2009 11:52 PM
"pay-per-use" will be very helpfull......it will save loads of money........to cut down the tariff it is the right time to implement a second based pulse system
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Himanshu patel
,Palanpur, on Feb 06, 2009 10:17 PM
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