Earlier this week, Nokia recalled around 46 million batteries manufactured by Japan-based Matsushita due to potential over heating followed by a short circuit.
Those of you with mobile phones containing batteries that have been recalled by Nokia need no longer wait for replacements. All you need to do is walk to the nearest Nokia Care, and you will be given a replacement on the spot.
Earlier this week, Nokia recalled around 46 million batteries manufactured by Japan-based Matsushita due to potential over heating followed by a short circuit.
The BL-5C batteries manufactured between December 2005 and November 2006 are the ones recalled, and there have been approximately 100 incidents of overheating reported globally. These incidents occurred while charging the batteries. However, there is no report of any serious injury or property damage yet, according to Nokia.
Nokia has identified this as a very rare case in it's tenure of working closely with Matsushita. The company said it will cooperate with relevant authorities to investigate the situation.
Nokia has several suppliers for the BL-5C batteries, who have collectively produced more than 300 million BL-5C batteries, of which 46 million batteries manufactured by Matsushita have been recalled.
To identify whether your BL-5C battery falls under the recall, users can check the battery identification number (consisting of 26 characters) printed on the backside of the battery using the list of identification numbers given at www.nokia.com/batteryreplacement.
In case the batteries are found faulty, users can apply online for a replacement along with complete details, and get a replacement couriered to them within 48 hours.
A simpler and faster alternative would be to visit the nearest Nokia Care and get a replacement upon submitting the faulty battery.
,NTPC JYOTHINAGAR 505215, on Nov 09, 2007 01:00 PM
I HAVE PURCHASED NOKIA3230 ATRAMA HOME NEED LAXHIMI NAGAR GODAVARI KHANI PIN 505209 ON18/05/07 SL. NO 356277010906612 THE INSTRUMENT WAS GIVING TROBUBLE THE SHOP OWNER HAS TOLD THAT IT IS TO BE SENT BACK TO NOKIA AND TAKEN BACK ON 15/10/07 LAST TWENTY DAYS I AM RUNNING BEHIND THESE PEOPLE FOR MY HANDSET
I have three mobiles with battery number 5-C series. Numbers are as follows
0670400382066 N43701TQ08683
0670400363563 L146210100267
0670400363563 M463421806808
My battery has problem, i was mailed longback the details of the battery, i am not yet received the battery from your company, kindly do the same as early as pocssible.
i have find my cell fone batterry faulty upon searching your page, that time i filed the form on line , that time i have received your message that you are replaced with a new battery, but after a long wait i had not receive it. pls try to replace it imediately, because it is over heating when i use more than 5 min talk. i am using model no. 2610 nokia cell fone
sir, my BL-5C , battery nO. 0670400363563N092322603209, MAY PLEASE BE REPLACED AS IT IS FOUND FAULTY . i HAVE ALREADY SUBMITTED ONE COMPLAINT ON 27.08.07 BUT NO REPLY RECEIVED FROM YOUR SIDE.
my Nokia set have BL-5C battery, the battery no is 067040363563 M122311008816. pl. confirm and tell me can i use this battery or require any replacement?
My Nokia 1100 set have BL-5CA battery, the battery no is 06110537139227502640. pl. confirm and tell me can i use this battery or require any replacement? Please tell me my battry is safe or not.
my Nokia 1100 set have BL-5C battery, the battery no is 0670400363563l131110103752. pl. confirm and tell me can i use this battery or require any replacement? Please tell me my battry is safe or not.
my Nokia N-70M set have BL-5C battery, the battery no is 0670400382066014415UW16096.
pl. confirm and tell me can i use this battery or require any replacement?
,DWARIKESH SUGAR IND. LTD,(DWARIKESH NAGAR) BIJNOR (246762) UP, on Aug 17, 2007 04:05 PM
PLZ READ MY REQUEST,MY DEAR NOKKIA CO. I HAVE THE BETTERY OF BL-5B MODAL MFD.OF JAN 2006 OF CHINA MADE.I CHACKED IT ON THE SITE OF NOKIA/BETTERYREPLACEMENT THAN MY BETTERY FIND FOULTY & THEY GIVE ME AN ONLINE FORM TO FILL I FILLED & SUBMITTED IT.WHAT WILL YOU DO TO MY BETTERY REPLACE IT OR NOT PLZ. TELL ME SOON. MY BETTERY ID NO. IS ( 0670455363563N087A10408134 ) THANKS TO READ ME.
hello sir/madam...
i have filed the foam for the replacement of battery 7 days ago till now i have not recieved the courier and i try to contact with nokia care they said we can not do anything u will get it replaced by the company online only
the local nokiadealer at vellore returned me back saying that i have to contact nokia and they will send the battery by courier only. Why this problem in Vellore
I have NOKIA BATTERY BL-5C digits code is: 06704004175350052H20509926 which is China made. I had gone at the site (www.nokia.com/batteryreplacement) to check the status. The status says "Your battery is not among those manufactured by Matsushita between December 2005 and November 2006 and your battery will not be replaced."
My Question is that if nothing goes wrong, then its fine, But what if some thing goes wrong and it explodes.
My suggestion to Nokia is to better take precautionary measure and replace all the batteries of BL-5C series and not to wait till the incident happens to any one of its customers.
As my wife is pregnant I wish to send this message to Nokia that the whole sole responsibility would be of Nokia if any mishapening happens.
Please replace my battery and send the new one at the address :
Ashu Jain, Flat No. 105, Indigo Block,
My Home Rainbow Apartments,
Sheikh Peth, Tolichowki Road, Hyderabad - 500008
I have NOKIA BATTER BL-5C digits code is: 0670400363563M522621804033 Please replace my battery at the address P.Gopi, S/O P.Panneer Selvam, Plot No:6, santhiyagu colony, k.sathanur post, trichy-21.
My Nokia Battery No.is BL-5C,3.7 V 0670400462040 N434D10414915 PLZ Change this battery. My Address is P.O.Box No 19265,Kathmandu Nepal.Tel No. is 00977-9841569968,00977-1-4378015,4246112.
I have NOKIA BATTER BL-5C digits code is: 067040036356
3N107622811418Please replace my battery at the address Mr. Kapil c/o Tarini International Pvt. Ltd., D-2 , First Floor, amar Colony, Lajpat Nagar -IV, New Delhi-110024,INDIA.
Your battery is not among those manufactured by Matsushita between December 2005 and November 2006 and your battery will not be replaced.
Ref:http://batteryreplacement.nokia.com/batteryreplacement/en/
type ur battery no and submit.
,Aurangabad, Maharashtra, on Aug 17, 2007 09:09 AM
Report this post as offensive I have a BL-C5 battery in my mobile serial no is 0670400363563 M345621801188 and 0670400417535 N482D10406404 please let me know that I have to change my battery or not?
Your battery is not among those manufactured by Matsushita between December 2005 and November 2006 and your battery will not be replaced.
Thank you for checking your battery.
dear nokia care my battery no is (BL-5C 0670400462040N371B20409769)
it is to be replace or not please send me message immidiately my mobile no.(9999663040)
Your battery is not among those manufactured by Matsushita between December 2005 and November 2006 and your battery will not be replaced.
Thank you for checking your battery.
Your battery is not among those manufactured by Matsushita between December 2005 and November 2006 and your battery will not be replaced.
Thank you for checking your battery.
I'm an user of nokia set having battery, series of BL-5C, battery no.-0670400462040 0125F10546928. Please! urgently let me know wheather it is safe to use this battery into my mobile op do i need to visit nearest NOKIA Centre for replacement the battery.
Your battery is not among those manufactured by Matsushita between December 2005 and November 2006 and your battery will not be replaced.
Thank you for checking your battery.
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PLZ READ MY REQUEST,MY DEAR NOKKIA CO. I HAVE THE BETTERY OF BL-5C MODAL MFD.OF 2006 OF CHINA MADE. MY BETTERY ID NO. IS ( 0670400363563N026612602988) THANKS TO READ ME.