• Elitegroup Offers Instant Support

    Elitegroup Offers Instant Support

    Techtree News Staff, Apr 25, 2006 1727 hrs IST

    A "30-minutes" instant service policy has been announced by Elite-group Computer Systems (ECS) for its newly-launched 865G-M8 motherboards.

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A "30-minutes" instant service policy has been announced by Elite-group Computer Systems (ECS) for its newly-launched 865G-M8 motherboards.

As part of the new scheme, ECS will provide 30 minutes support services for the 865G-M8 motherboards at support centers in Calcutta, Delhi, Chennai, Bangalore and Mumbai managed by the company's partners.

Eleven other cities including Pune, Ahmedabad, Jaipur, Cochin, Coimbatore, etc, will have the facility of a 24-hour instant service on the 865G-M8 motherboards. For effective implementation of the new service, the company has deployed trained and dedicated support staff at its service centers.

David Chien, vice president - global channel sales, ECS, said, "At Elitegroup Computer Systems, we understand the importance of providing superior support and convenient service to our customers. It is towards this end that we have announced our latest 30-minutes instant service policy, whereby customers can walk in with a damaged motherboard and walk out with a rectified system within 30 minutes flat."

Raj Rathi, managing director, Cyberstar (national distributor for Elitegroup), said, We are happy to be associated with ECS for the Indian market, and feel that this latest announcement will be well received by their customers."

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30-minutes instant service policy Elite-group Computer Systems ECS 865G-M8 motherboards



Discussion Board
(3) Comments
Abhishek Bhatna
,Bhopal, on May 30, 2006 02:21 PM
Dear Sir, We are also in chip level repairs of Mbd's in BHOPAL .We are intrested for your support partner. Pls let us know the formalities.
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arided
,delhi, on Apr 25, 2006 07:56 PM
atleast they are looking after their customers. i have 865gbf mbd. i contacted intel for some support to get my board checked. and after an exchange of emails they told me to go to my vendor. and they also told me that my vendor was free to charge me, even though the board comes with a 3 year warranty. i bought it in nov2004. my vendor says rs. 350 service charges and more for any repairs or replacement.
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raj_pol
,Bangalore, on Apr 25, 2006 06:50 PM
You are selling Intel 865 motherboards!!That is prehistoric technology!!!
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